Not resolved
1 comment sent me a refurbushed frame, that was completely broken.The software didn't work.

I sent it back and they said they would refund my money. This was January 2011. I never got the money. April 2011, they said they put the money in my PayPal account, which I don't have Paypal.

Never returned the email when they said they'd look into it. The BETTER BUSINESS BUREAU CAN"T EVEN GET A HOLD OF THEM. They still owe me $169. I've emailed 20 times at this point.

It's so frustrating!!!!

They put my money in someone elses account, and won't fix their error.The fact that the Better Bussiness Bureau can't even get a hold of them tells me this company is super shady..

Monetary Loss: $169.

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This is Al from Digital Framez. This customers problem has been resolved and the customer has been refunded in full.

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